Shipping Policy

Last Updated: February O9, 2026

Shipping Policy
At TruePrintSolution.com, we are committed to ensuring that your orders are processed and shipped promptly. Below are the details of our shipping policy:

Orders are typically processed within 1–2 business days.
Standard shipping times vary between 5–10 business days, depending on your location.
We provide tracking information for all shipped orders.
Expedited shipping options may be available at checkout.
Currently, we only ship within Hongkong and the United States.

Return Policy
Your satisfaction is important to us. If you are not fully satisfied with your purchase, you may return it under the following conditions:

Returns are accepted within 30 days of delivery.
Items must be in their original packaging and unused condition.
Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.
Refunds will be processed to the original payment method within 7–10 business days after receiving the returned item.
For defective or incorrect items, please contact us immediately to arrange a replacement or refund.

Where to Find Us

We believe in being reachable. Unlike many online-only entities, we operate with a transparent physical presence in the community:

    Store Location: Adcore East 3806 Central Plaza 18 Harbour Road Wan Chai Hong Kong.

    Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST).

    Contact: info@trueprintsolutions.com | +1-833-694-5715.